Few industries have had to innovate as quickly as the medical field in the last decade spurred by not only the advent of new technology but also major legislation. In the rush to meet new mandated service guidelines, many health professionals have found new tools to be both a blessing and a hindrance. Our experience delivering customized EMR (electronic medical records), CRM (customer relationship management), and ERM (enterprise resources management) solutions allows us to ensure a medical practice is meeting the needs of staffing, billing, supply ordering, appointment scheduling, training, post-install support, and other necessary services so medical practitioners can concentrate on their most important asset: the patient.